Processes drive our work. Previously, we were using a combination of ad-hoc processes (which were generally understood but not documented), and documented processes (which hadn’t been recently evaluated). We needed to evaluate all of our processes to refine and consolidate them into a guide for our team. Ad hoc processes are problematic because there’s no way to guarantee everyone’s on the same page. Workflows are most effective when they have clear and concise documentation and when they are universally understood. We wanted them to evolve over time, growing and changing organically. Read More »
- Posted: January 5, 2018